ZELIYKAH

Privacy Policy

Effective January 2026

At ZELIYKAH, we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website, purchase our products, or interact with us online. By using our website, you agree to the practices described below.

1. Information We Collect

As an Australia-wide product-based brand, we collect personal information necessary to process and deliver your orders.

1.1 Information You Provide

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Payment details (processed securely via third-party payment providers — we do not store credit card information)

1.2 Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Device type
• Browser type
• Pages visited
• Time spent on site
• Interaction data

This information helps us improve your shopping experience and optimise our website performance.

1.3 Cookies

We use cookies and similar technologies to:

• Improve website functionality
• Analyse traffic and performance
• Personalise your experience
• Support marketing and advertising campaigns

You can disable cookies through your browser settings at any time.

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Arrange shipping and delivery Australia-wide
• Communicate order confirmations and updates
• Provide customer support
• Improve our products and website
• Send promotional offers and marketing communications (you may opt-out at any time)
• Comply with legal obligations

We do not sell your personal information.

3. Sharing of Information

We may share your information with trusted third parties who assist us in operating our business, including:

• Payment processors
• Shipping and logistics providers
• Website hosting platforms
• Marketing and analytics services

These providers are required to protect your information and only use it for the purpose of providing services to ZELIYKAH.

We may also disclose information if required by law.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online transmission is 100% secure. While we implement strong safeguards, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your data where legally permitted

To exercise these rights, please contact us at the details below.

6. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

7. Children

ZELIYKAH does not knowingly collect personal information from individuals under 18 years of age. If we become aware that information has been collected from a minor, we will take reasonable steps to remove it.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational or legal changes. The updated version will be published on this page with the revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

ZELIYKAH
Adelaide, South Australia
Email: admin@zeliykah.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.